I desperately need advise, I have two sponsors that have not fulfilled giveaway prizes. They will not respond to emails and do not have phone numbers listed, how do I rectify the situation?
One of the sponsors told me prizes were being shipped on 12/10 and I have not heard anything since. The other was suppose to ship on 12/13, finally responded back to me on the 1st stating she was busy and forgot. She asked for the winners email to personally apologize and offer a substitution (since it was a holiday item). The winner still has not heard anything from her.
I can not afford to purchase these items for the winners myself, nor want to put additional money in their pockets. What do I do?
Man, that stinks! Can you possibly send a consolation prize like a small Amazon gift card or something else along with your apologies to the winners? I am sure that they will understand if you explain the situation.
Give the giveaway winner a way to contact the giveaway person so you can both get on harrassing them to fulfill their obligation? I don't know...if it doesn't get resolved soon, I'd apologize and be really honest & make them realize that it isn't your fault.
Other than continuing to harass the people providing the giveaway, what else can you really do?
This, of course, is coming from a girl that hasn't quite completed her first giveaway...so grain of salt...
Put a disclaimer on your site that says if a sponsor fails to ship a prize that you will send them the next unclaimed prize on your site (or whatever you want to do) so that you aren't personally responsible.
And I would absolutely put a post on my blog apologizing for your sponsor not fulfilling their commitment. Just seems crazy to me, we blogger spread things like this like wildfire. It could really hurt a small company.
Mom Bloggers for Social Good is a global coalition of 2000+ mom bloggers who currently span over twenty countries and who care about spreading the good news about the amazing work non-profit organizations and NGOs are doing around the world. Want to make a difference?Please join us!
Toxic Free Blog - by Brittany Glynn
Brittany is a director of the Toxic Free Foundation and created the first ever Toxic Free Certification Program. Weekly, Brittany publishes the Toxic Free Blog and provides coaching to over 10,000 families in the United States alone. She is the author of a Toxic Free educational series and co-author of several Toxic Free learning programs. Brittany is also an award winning author.