Posted on April 10, 2010 at 9:30pm
Martha Beck got one of her favorite coaching tools from the Japanese manufacturing process. In the 70s, car manufacturing changed completely when the Japanese managed to create cars that just didn’t break down. It changed the entire economy, because folks hardly had to bring their cars into the shop anymore. The cars were so well-made.
To make a long story short, the Japanese automobiles were so well-crafted because the workers were charged with asking “why”… Continue