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Mom Organization Skills 101

There is no greater reward than being a mother, but believe me, for all those expecting moms out there, you sure do have your work cut out for you in order to earn that reward. It was only when I had my second child that I realized, being prepared for any scenario was better…

How Do I Choose the Best Professional Cleaning Service

Keeping your home clean can be an exhausting task, especially if you have to squeeze it in between the chaos and work and keeping your family in line. And if your life feels like it’s nothing but cleaning and tedious chores, perhaps it’s…

How to Keep Your Pool Clean Without Using Chemicals

The weather is getting hotter and hotter, and if you haven’t done it already, you are probably getting ready to open your pool and start the swimming season. Having a pool in your backyard is wonderful, but it requires quite some effort before you…

Heather
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  • Golden, CO
  • United States
  • Mom in the know
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It my goal to test and find the best products for moms and families!

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end August 31st.

Heather's Blog

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Posted on September 9, 2009 at 1:30pm 0 Comments

As I celebrate two glorious years of the joy and pain of being the Mom in the Know, I want to add a bit more depth to this venture I like to call a website. I like to think of this experience as more than a blog. We cover a number of interests and facets of life. We are not limited to the narrow views of the traditional homemaker. Can it be two or three blogs within one blog? Oh the semantics… let’s not delve into that today.… Continue

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At 12:26am on July 13, 2013, Lea said…

Work At Home Mom, WAHM, Mom Blogger

I am stopping by to say "hello" :)
I haven't been here in a while.
I welcome your friendship :)


Lea @ Mother Baby Child & Weight Loss Help


At 11:55pm on July 1, 2011, the third boob said…
we (chach + nellie) started a blog & would love for you to check us out and hopefully get a giggle & some answers to "why is this blog called the third boob"?! (http://thethirdboob.blogspot.com/2011/05/third-boob-story-that-started-it-all.html)
if you find the story amusing enough to follow us or tell people about we would be forever grateful.
At 11:38am on August 30, 2010, Cynthia Helwig-Putorti said…
Hi there from The Girlz Korner in upstate New York where you'll find light, witty and rather entertaining articles on every topic imaginable from The Little Black Dress to Making Whoopie. So if you get a chance to kick back and exhale, if only for a brief moment ... come on over and see me some time.
At 3:33pm on July 2, 2009, Viv said…
Hi, Heather! I saw your email about the problem you are having with your client not respecting your return policy.

Here's how I would handle it:

If you are to return a product that you are reviewing, postage should be paid by the client for the return mail. I, too, have a returns policy, and I will return items valued over a certain stated amount upon request. But because postage can be very high and I can't afford that personally, when the item is above that amount, it is the responsibility of the client to include a postage-paid label for return. I have done this, for example, with Microsoft, who graciously lent me a Zune to test for 30 days.

If your client did not make allowance for postage, and since they have not had you sign that contract, I would email them that you require this to go forth with your review.

Frankly, if they require a contract to be signed, but then sent me the product WITHOUTthe contract being signed first, and then ignored my return policy, I might decline to sign the contract and opt not to review the product at all as a result. Respecting both your return policies and their own is just basic professionalism, and that appears not to have happened here.

If I did run the review even after all of this, I would include all the facts about the 30-days of testing, the return policy and the late contract in the review, in an unheated, very matter-of-fact manner, to let your readers know the conditions under which the review was written.

Either way, of course you must return the item. I'm assuming that it has not been damaged and that you can do so? It's a hassle, but if they take care of the postage there is no real harm done.

~Viv, Cool Moms Rule!
 
 
 

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