Advertisement

In an era where if my cable goes out it stays out for 2 weeks, I can’t even get an appointment to get my shady wireless internet
looked at, my bank charges me fees for just about everything and my
T.G.I. Friday’s server stops speaking to me because he brings out the
wrong meal and I ask him to replace it with the correct meal--I’ve
gotta say, I’d kind of lost faith that customer service exists anywhere
anymore!


Here’s the skinny:

I ordered the most adorable green strappy flat sandals ever from UrbanOutfitters.com, and had them shipped to my home address.




I have things shipped to my home often and have never had an issue doing
so. If no one is at home, and the package won’t fit in my mailbox, my
friendly neighborhood US Postal Worker simply leaves it at my front
door and I have a special surprise waiting for me when I arrive home in
the evening. THIS time however, someone must have smelled fabulousness
because for the first time ever, said package disappeared. I called the
post office --which couldn’t track the package past the word
“delivered” being typed in by the carrier (no, they didn’t know ‘to
where’ it was delivered. That would’ve been crazy, right?). So, since
Urban Outfitters’ customer service call-in center was closed (this was
a Saturday morning), I sent a message to the customer service email
account and crossed my fingers that I would get a response. And I
did—first thing Monday morning! The fabulous shoe was no longer
available in my size (gulp), but I was issued a new gift card in the
amount that I initially paid for it to purchase something else that I
fancy. UO could’ve easily shaken responsibility for the undelivered
package, but they did not. They were amazing. The moral of the story?:
leave it to fashion to re-instate my faith in mankind.


So I encourage you to also visit UrbanOutfitters.com, where the fashion—and the customer service—is always fine.


xoxo

Happy Customer


R.I.P. Ecote Triple Button T-Strap Sandal, size 7….you will be missed.

Views: 2

Comment

You need to be a member of Mom Bloggers Club to add comments!

Join Mom Bloggers Club

Connect + Network to Trend.

1. Katie Perera

United States

2. Trishawna Robinson

Scarborough, Canada

3. Leah Schulz

Fresno, CA, United States

ADVERTISEMENT

MBC CUTIES

Our current cutie was uploaded by Katka Konecna RiveraUpload a photo of your cutie. They may be featured here. See all of the cuties.

Our Latest Food, Travel & Lifestyle Posts

How Candles Can Uplift Your Mood and Décor

Candles in your home can instantly make you happier and more peaceful when your mood needs a little adjusting and can also make your living area look fabulous at the same time. Candles with various fragrances can also put you in a better mood through aromatherapy. Just think about vanilla…

5 Occasions to Send Flowers to Your Mom Other Than on Mother’s Day

There are few gifts one can receive than a fresh bouquet of flowers. It even goes without saying that Mother’s Day is one of the leading occasions when flowers are gifted to mothers all over the world. Everything from beautiful bouquets of roses to orchids to brilliant sunflowers brighten any mom’s special…

Advertisement

ADVERTISEMENT

VISIT THESE BLOGGERS

ADVERTISE

© 2016   Created by Mom Bloggers Club.   Powered by

Badges  |  Report an Issue  |  Terms of Service