As some of you know, my husband is stuck in Florida because of the monster snowstorm. He was down there to bring one of our daughters to Walt Disney World where she is going to be doing an internship. He called me late Monday night and said he had mistakenly overdrawn his checking account with a purchase that very evening. He asked me to go down to the Citizens Bank in the morning and deposit $25.

As soon as the kids got on the school bus I was at Citizens Bank. I deposited $25 in cash and asked the teller if that would help. She lied and said "Yes".

As of Wednesday morning, my husband had 7 overdraft fees against his account. When he tried to call Citizens Bankthey wouldn't help him, big surprise. Overdrawing his checking account isn't something that my husband does. He is usually meticulous about writing every purchase in his checkbook and keeping track of them. He's stuck in Florida, just sick about this whole thing and not able to fix it.

He's not disputing the fact that he made a mistake and did overdraw his account by his last purchase, but it's the way Citizens Bank is handling this that is so frustrating and upsetting. Some banks and Citizens Bank is one of them,"reorder" the way your purchases come in. They post them against your account using the largest amount first so it causes an overdraft and then they can charge fees for all of your purchases. Here is a video of Melody Hobson from Good Morning America explaining this nasty business practice. If Citizens Bank had put the purchases through in the order of when they were made, there would've been one overdraft fee, but that isn't good enough for Citizens Bank. They want to totally rake us over the coals.

Here is another interesting article from Providence Business News detailing how Citizens Bank has the highest overdraft fees in the US. Citizens Bank has 151 Billion, that's right, Billion dollars in assets and they refuse to refund a little over $200. Starting July 1, 2010, banks, including Citizens Bank, will be barred from charging exorbitant overdraft fees for atm or debit card purchases unless the customer has signed up in advance for that service.

I'll be picking my husband up at the airport on Friday afternoon and I'm pretty sure our first stop will be our local branch of Citizens Bank. It doesn't sound like they'll be too helpful. They've got his money and that's all they care about. It doesn't matter how they got it. I was on their website last night and found it really interesting that they have a Code of Ethics. Apparently that code of ethics doesn't extend to how they do business with ordinary people. If Citizens Bank is your bank, you've been warned. I can't imagine that Citizens Bank will be our bank for much longer. But you can bet I'll be telling everyone I know, facebooking and twittering to over 900 followers about Citizens Bank and their "ethical" business practices. It's on!

Views: 4


You need to be a member of Mom Bloggers Club to add comments!

Join Mom Bloggers Club





Our current cutie was uploaded by Stephanie WentworthUpload a photo of your cutie. They may be featured here. See all of the cuties.

Our Latest Food, Travel & Lifestyle Posts

Save Money on Event Planning

Whether we like it or not, we will all at one point have to wear the event planning cap. Why is that? Because we are human, and along with our humanity come life celebrations: baby showers, weddings, graduations, anniversaries, retirements, funerals, and the list goes on and on. I'm sure that I don't…

Spa Treatments to Rejuvenate Your Body and Mind

After a busy week, when you wish to just relax and unwind in a peaceful setting, your best option is a spa treatment. Spas are a common weekend plan and there are an overwhelming number of options you can choose from. There are facilities directed towards providing beauty treatments, those that offer medical…




© 2016   Created by Mom Bloggers Club.   Powered by

Badges  |  Report an Issue  |  Terms of Service