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Secrets of Readability: Tips for Writing Your Best Content

Writing good content is not an option to remain relevant in the market. You have to write appealing stuff that will help you increase web presence and visibility online. This is the main focus of a…

For 2018, Make Finding the Right Activities for Your Kids Your New Year’s Resolution

New year, new you, new activities for your kids.  Is this is the year that Sam wants to learn to play the violin? Or Suzie wants to take up dancing? Or you need to find John a new lacrosse camp? It can be tough navigating all the options for classes, programs and camps.  In 2018, let other moms…

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Online Reputation: Tools and tips to manage effectively

Recently, a friend told me about a negative incident she had while dining at a large restaurant chain. Her waitress was very rude and inattentive. By the time her meal arrived, her colleague had finished eating. The last straw was realizing her steak was prepared wrong. Angrily, she took out her I Phone and sent out a tweet to her followers about her experience. Minutes later, she received an apology from the restaurant’s general manager; the cost of her meal was waived; and she was given a $100 gift certificate for a future visit. Imagine if that restaurant chain didn’t have a social media presence? What you don’t know can harm you!

 

It takes many good deeds to build a good reputation, and only one bad one to lose it. Benjamin Franklin

 

Do you know what people are saying about you, your business or brand? Whether you are managing one or all, your online reputation is extremely important.

 

According to a recent study at Forrester Customer Experience Forum, a single negative comment using a social media platform, can equate to a loss of 30 potential clients. Can your business afford such a loss? If the answer is NO, then read on for tools and tips: http://sylviabrowder.com/entrepreneurship/business-strategies-entre...

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