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Mother of the Bride Guide

The day you’ve dreamed of for years has finally arrived! Your little girl is all grown up and has chosen a partner to start her life with, and you are officially a MoB -- Mother of the Bride! While congratulatory remarks are appropriate at this juncture, so are a few…

How to Through A Larger Than Life Small Wedding on a Budget

This one is as simple as crowdfunding your honeymoon. It might sound strange at first, but do you really need another blender or set of dinner plates? Instead of having your guests purchase a bunch of things you’ll end up trying to return anyway, why not let them chip in for…

Tips to Spring Clean Your Home

With Spring arriving it is time to start Spring Cleaning your house.…

Online Reputation: Tools and tips to manage effectively

Recently, a friend told me about a negative incident she had while dining at a large restaurant chain. Her waitress was very rude and inattentive. By the time her meal arrived, her colleague had finished eating. The last straw was realizing her steak was prepared wrong. Angrily, she took out her I Phone and sent out a tweet to her followers about her experience. Minutes later, she received an apology from the restaurant’s general manager; the cost of her meal was waived; and she was given a $100 gift certificate for a future visit. Imagine if that restaurant chain didn’t have a social media presence? What you don’t know can harm you!

 

It takes many good deeds to build a good reputation, and only one bad one to lose it. Benjamin Franklin

 

Do you know what people are saying about you, your business or brand? Whether you are managing one or all, your online reputation is extremely important.

 

According to a recent study at Forrester Customer Experience Forum, a single negative comment using a social media platform, can equate to a loss of 30 potential clients. Can your business afford such a loss? If the answer is NO, then read on for tools and tips: http://sylviabrowder.com/entrepreneurship/business-strategies-entre...

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