I just read an article from Real Simple about tech etiquette
I'm not sure that I've ever seen the do's an don'ts actually written out. It just seems like tech etiquette is just a bunch of unwritten rules concerning what we consider to be the norms. But then again, the tech world is relatively young and maybe the need for rules is something eminent.
Like many people, my most favorite tech item is the computer. I work on a computer, I communicate on a computer and I do about everything else on a computer. I often find it annoying when someone says "call me" and we'll talk. I don't call anyone any more unless there is a specific reason. I e-mail. In my little world, I believe that everyone e-mails or that they should.
Real Simple asks How quickly must I respond to an e-mail? Are the standards different for work e-mails versus personal e-mails?
The three experts on the Real Simple panel answered like this;
Schwalbe: It's all about consistency. If you're going to deviate from what you usually do, use your out-of-office assistant or automatic-response setting to let people know why they might not be hearing from you as quickly as they're used to. You don't want them to think they've insulted you somehow or that you are ignoring them.
My biggest e-mail pet peeves?
Judith Kallos: Not responding quickly -- within hours and certainly by the end of the day -- to any e-mail might make the other side feel as though she's being overlooked. It's particularly important to respond promptly to business e-mails because that is professional and courteous.
Judith Kallos oversees NetManners.com, a Web site dedicated to the topics of e-mail and Internet etiquette.
Anna Post: The sooner you can reply properly, the better. Never leave someone hanging.
Anna Post is the resident technology-etiquette expert at the Emily Post Institute, in Burlington, Vermont.
- Political and religious plugs that are not solicited.
- Not responding to something that needs responding to.
- Jokes, pictures, etc that are not filtered (you do not have to forward everything).
- Anything from a name that makes no sense, written in poor English and is trying to sell me Viagra or asking me for money for their bankrupt great uncle in Africa
- Piggy back e-mails- the ones using the PTA listserv and have nothing to do with PTA specifically.
I'm sure that there are a few more....